Promo Price
Staff guide for viewing and editing retail promo prices.
What Is A Promo Price?
A promo price is a temporary retail price for one item during a date range.
Promo prices are separate from normal prices. Normal prices are the regular saved prices; promo prices are date-bounded overrides used for promotional work.
Where To Find It
Open Pricing in the Web client.
| Screen | Route | Use it to |
|---|---|---|
| Retail Promo | /v2/price-promo/retail | View and manage retail promo prices. |
| New Retail Promo | /v2/price-promo/retail/new | Create a retail promo price. |
| Promo detail | /v2/price-promo/retail/:id | View or edit one retail promo price. |
What Staff See
The promo price list shows:
| Area | Notes |
|---|---|
| Promo name | English and Korean promo names. |
| Item | Item name, item code, and barcode for the item receiving the promo. |
| Default promo price | The first promo price level. |
| Valid date range | Start and end dates for the promo. |
| Expired badge | Shows when the promo end date has already passed. |
| Archived badge | Shows when the promo has been archived. |
Required Fields
| Field | Required? | Notes |
|---|---|---|
| Item | Yes | The item receiving the promo price. Cannot be changed after creation. |
| Name (EN) | Yes | English promo name. |
| Name (KO) | Yes | Korean promo name. |
| Valid From | Yes | Promo start date. |
| Valid To | Yes | Promo end date. Must be after Valid From. |
| Default Price | Yes | First and most important promo price level. |
| Level 1 to Level 4 | No | Optional extra promo price levels. Blank levels repeat the previous price. |
| Archived | Edit only | Hides the promo without deleting it. |
Prices are entered in dollars on the screen.
Normal Price Reference
When an item is selected, the form shows the current normal price as a reference:
| Reference | Meaning |
|---|---|
| Default | The item's current normal default price. |
| Markup | The normal price target margin rate. |
| Levels | The normal price levels, shown as L0 to L4. |
Use this reference to compare the promo price against the regular retail price.
Create A Promo Price
- Open
Pricing > Retail Promo. - Click
New Promo. - Select an item.
- Enter English and Korean promo names.
- Select
Valid FromandValid To. - Enter the default promo price and any extra levels.
- Review the normal price reference and price tag preview.
- Save.
Update A Promo Price
- Open the promo list.
- Select a promo price.
- Update names, date range, price levels, or archived state.
- Save.
Expired promos cannot be edited from the form.
Search Promo Prices
Use the search box on the promo price list. Search checks:
- Promo English name
- Promo Korean name
- Item English name
- Item Korean name
- Item code
- Item barcode
This means staff can find a retail promo even when they remember the item code or barcode instead of the promo name.
Required Roles
| Action | Required role |
|---|---|
| View retail promo prices | pricing.read or pricing.manage |
| View one promo price | pricing.read or pricing.manage |
| Create a promo price | pricing.manage |
| Update or archive a promo price | pricing.manage |
Common Problems
| Problem | What it means |
|---|---|
Select an item | No item has been selected. |
Name (EN) is required | The English promo name is empty. |
Name (KO) is required | The Korean promo name is empty. |
Date range is required | One or both promo dates are missing. |
From must be before To | The start date is after the end date. |
Default price is required | The first promo price level is empty or zero. |
Promo price overlaps with existing price | Another active promo already overlaps this item, price type, and date range. |
| Expired promo cannot be edited | The promo end date has already passed. |
| An older promo does not appear by item keyword | Some older promo prices may only match the promo name until they are reviewed and saved again. |